Returns & Exchanges
At Headphones.com, we want you to love your listening experience, which is why we offer a generous 365-day return policy on most products. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange with no restocking fees.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, we will email you a prepaid shipping label to ensure your return is tracked and handled with care.
Pack Your Gear
Place the headphones in their original packaging with all included accessories and cables to ensure a smooth inspection process.
Receive Your Refund
After our team receives and inspects your return, we will issue a full refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing